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1272 Bond Street, Naperville, IL 60563 630-505-7500
SHORETEL PHONE GUIDES


Learn the features of your ShoreTel (Now Mitel) IP Endpoints
  • ShoreTel IP 485g
  • ShoreTel IP 655
  • ShoreTel IP 480/420
  • ShoreTel IP 212k
  • ShoreTel IP 230
  • ShoreTel IP 265
  • ShoreTel IP 560g
  • ShoreTel IP 565g
  • ShoreTel IP 115
  • ShoreTel BB24

ShoreTel IP485g Phone Training

  • Handling Mode

  • Directory

  • Place Calls

  • Transfer

  • Call Waiting

  • Conference Calls

  • Softkeys

  • Voicemail

  • And Much More...

ShoreTel User Guides

Manuals and quick reference guides spanning the ShoreTel product and software line. Phones, Communicator, Conferencing, and Collab, Mobility, Enterprise Contact Center, Director, and other docs will be found here.

See User Guides
ShoreTel Product Videos

Learn more about the ShoreTel product suite here by viewing these informational videos. Topics span from: Director, Conferencing, ECC, Mobility, Salesforce, and basic ShoreTel overview.

Watch The Videos
Connect & Communicator Courses

New to the Connect Client or Communicator or just need a refresher? Check out these videos to learn all aspects of each license. From personal, agent, supervisor, and operator to contact cards, recent convos, directories and call routing.

See The Courses
ShoreTel Phone Training

Watch these in depth videos and learn how the ShoreTel phones work. From the older 200/500 series to the brand new 400 series, it’s all here.

Learn The Phones

ati Product Portfolio

Phone Systems
Cloud Phone Systems
Onsite PBX
RingCentral
Mitel Connect Onsite & Cloud
Mitel MiVoice Office 250
Jive 

Network Services
SD-WAN
Managed Security
SIP, Fiber, GigE
Dedicated Internet Access
Wireless & 4G
PRI, MPLS, POTS
QoS, QoE

UCaaS
Contact Centers
Collaboration
Audio & Video Conferencing
Office 365
Skype For Business
Call Recording
Analytics
Artificial Intelligence
IM & Precense
Hosted Email

Cloud Compute
Disaster Recovery & Backup
Infrastructure as a Service
Virtual Desktops - VDI
Outsourced IT
Web Content Filtering
Document Management 

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