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Network Services

The Benefits of SIP Trunking

Cost effective, easy to set-up and quick to scale…if you’re already sold on the benefits of cloud communications solutions, but aren’t yet ready to make the big leap, SIP trunking might be just what you’re looking for. SIP trunking is a great way to gain cloud benefits while maintaining control over your onsite communications solution. It blends the best of both worlds to reduce costs and support future growth. Here are four key ways that SIP trunking can add value when paired with your onsite business phone system:
  1. Improved Business Continuity

Onsite solutions require a direct connection. If something happens to that connection, your system goes down. With SIP trunking, your business phone system gains built-in redundancy with access to multiple carriers so if an outage does occur, your call quality and uptime won’t be impacted. Top SIP trunking providers invest a lot into their network to ensure automatic failovers if a hardware or carrier issue should arise.
  1. On-Demand Scalability

When your business grows, you’ll likely need to add phone lines. If your current phone system uses analog technology that means one phone number per line. As your business grows, you’ll have to forecast adding new lines in advance to prevent capacity issues, plus invest a lot of time and money into physical space and installation management required to turn up additional lines. With SIP trunking, your technology can grow with your business without incurring extra costs. Call capacity can be increased on-demand to support unlimited concurrent calls, while ensuring you never pay for more than you need.
  1. Pair with Unified Communications Solutions

SIP trunking isn’t just compatible with your PBX – it can also be leveraged with other communications solutions such as UC. SIP trunking plays nicely with a variety of onsite and cloud solutions to deliver a seamless experience that can work with your current business phone system or systems you may be considering for the future.
  1. Easy Implementation & Management

A new SIP trunking solution can be deployed within 30-60 days – or even a few weeks depending on the scope of the project. Because SIP trunking installation is handled behind the scenes primarily by your trunking provider, you will be able to get up and running without any disruption to your business. Once you’re up and running, adding trunks is as a simple as contacting your vendor. Plus, if your vendor offers other communications solutions, you’ll have one point of contact for all of your communication needs.
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Network Services

What is SIP Trunking?

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put a hole in your pocket. SIP trunking, on the other hand, has gained popularity over the years as a replacement to traditional “hard lines” due to its ability to scale on-demand and deliver rapid savings. SIP trunking is a way to deliver voice and media over the Internet. If your phone system or PBX (Private Branch Exchange) – can connect to the Internet and use the SIP protocol to make calls over the Internet, then SIP trunking can be a means of delivering high quality, reliable digital voice services for your business without the cost of additional hardware.

What SIP Trunking Can Do for You

There are many benefits associated with SIP trunking, but two of the biggest are the cost savings and flexibility it offers to support business growth. If your current business phone system uses analog technology, that means one phone number per phone line… a costly option in terms of dollars spent, physical space needed and installation time required. While digital lines offer a better alternative (1 wire/T1 = 24 channels), a T1 line can be expensive. Plus, you still need the physical space and time for your local phone company to install it. And while T1s can handle more capacity than an analog line and provide better quality over long distances, once you reach that capacity, you have to install another T1. So once again, cost and the ability to scale quickly become issues. So what’s a fast-growing or seasonal business to do? Enter: SIP trunking. It speaks directly to a growing business’ need to keep costs down while quickly scaling to meet demand. With SIP trunking, a call is routed using signaling information so your phone system knows where to send it. There is nothing additional to configure at your end, provided you have the aforementioned connection to the Internet and SIP-compatible PBX. Plus, capacity can be quickly scaled to handle increased call volume as your needs change. Now that you’ve got the facts, learn more about how SIP trunking can help your business grow.
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Network Services
Finding the right wireless solutions for your business means keeping abreast of the innovations as they come down the pipeline. The speed of technology means that there are new wireless options for virtually every purpose being developed every day. The following are 5 innovations that are in their nascent stages, or even just visible over the horizon that have piqued our interest:
  1. Mobile Virtual Networks

Back in March, Google announced their plan to become a Mobile Virtual Network Operator (MVNO). That means they would be able to route data as well as voice calls through both cellular and WiFi networks. The goal for Google is to use the network for their branded Nexus phones but, of course, the implications of such a big player entering the space means that more opportunities for MVNOs will certainly be on the horizon. For users, these types of networks could mean better connectivity around the globe, even where cellular coverage is limited.
  1. Peer-to-peer Communication

Just as mobile virtual networks rely less on cellular towers, peer-to-peer wireless options take cell towers out of the equation entirely. LTE Direct, as the technology is called, allows wireless devices to connect to one another directly from up to 500 meters away. The technology is deep into the development phase at Qualcomm and could potentially allow wireless users to discover things nearby with virtually no effort, their mobile phones letting them know about restaurants, events, and friends that are in the area through this peer-to-peer communication. LTE Direct also has the potential to offer more private communication options when communicating between wireless devices.
  1. Sound as Data

Using sound to transmit data can’t really be described as an innovation at this point, since that was the idea behind the most ancient modems. However, this type of wireless transmission has made a big comeback and is successfully making the leap to wireless solutions, from Google Chromecast (which uses ultrasonic sounds to transmit data to televisions) to a mobile app called Clinkle that allows wireless users to transfer money to one another using a patented technology called Aerolink. A new use for older technologies can certainly be touted as innovation and probably something most people with an old-fashioned modem never conceived of.
  1. Wireless Charging

In a move that is not only innovative but could be an ultimate convenience, with auto manufacturers Hyundai-Kia as well as Mercedes-Benz and General Motors hoping to implement wireless charging for electric cars. Small-scale wireless charging, such as cell phone charging mats, are not new but these automotive innovations are on a much larger scale. Current tests have the inductive chargers operating at as high as 85% efficiency, making electric cars that much more appealing.
  1. Super WiFi

Unused TV spectrum channels, specifically UHF, are so underutilized that wireless technology is being developed that can use these channels for fast, reliable wireless communication. Technology is currently in the works at Rice University that would help to create these super WiFi channels, which could be specifically useful in densely populated areas where other channels are jammed with wireless devices. For consumers and businesses alike, continued innovation in wireless solutions means more opportunities to live lives that are better connected and continually more convenient.
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Network Services
It seems as if no business is safe from falling victim to a data breach anymore. Target, Apple, Ashley Madison and a host of others have found themselves at the arms of hackers looking to steal, sell and compromise confidential information and data.  And it isn’t just big companies either, in a recent study, it is reported that 55% of local businesses in the United States have experienced some form of security breach. Unfortunately, this is happening because businesses are not taking the proper security precautions to prevent unauthorized access to information. So how do you take precautions in case a data breach occurs at your company? Consider these tips:

Preparation #1: Evaluate Your Insurance Coverage

Taking a look at your insurance policies may uncover a highly beneficial coverage commonly referred to as cyber liability. You will want to know and understand the level of coverage you currently have and what it will cover in the event of a breach. If you don’t have this coverage within your business insurance, call your carrier to add it.

Preparation #2: Create a Data Breach Response Plan

After an attack, the organization may need to respond to a massive amount of inquiries, questions and phone calls from customers and impacted users, you must have a documented plan in place to address this as quickly as possible following the breach. Additionally, you may have to address the media, so create a response plan that outlines who will be authorized to speak on behalf of the company as well as what type of response is appropriate.

Preparation #3: Develop a Restitution Plan

After an attack, many companies are now providing credit monitoring services to those who were impacted by the breach. Additionally, you may want to familiarize yourself with an outside firm with experience in helping companies rebuild after a security breach.

Preparation #4: Conduct Security Trainings

If possible, hold special training sessions designed to help your employees understand proper policies and procedures that are being put in place that help to safeguard the business. Teach the importance of proper password protection, cloud security processes, mobile policies and any other security-related items they should be honoring on a daily basis. In today’s technical landscape, it is important for all business, both large and small, to acknowledge and prepare for the possibility of a data breach. Without the proper precautions in place, a business can suffer tremendous financial losses. Additionally, the overall credibility of your business may come into question. And although taking these precautions doesn’t safeguard you from an attack, they will help you to react quickly and appropriately if you experience one.
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Network Services

As the shape of global business continues to shift, companies big and small are determining how to incorporate new technologies. But while growth and operational decentralization have obvious benefits for long-term goals, they also present a new series of ground-level issues that can no longer be solved by local teams.

Enter Managed Services.

Developed to be scalable as a small business grows into a large, mobile one, this type of service combines the latest network technology with network monitoring, allowing a hands-off approach to managing networks and software. Agents can troubleshoot and fix most issues that occur from a remote location, further ensuring consistent access and functionality throughout the entire communications experience.

There are many reasons why managed services are making waves in all industries, but here are six that will blow your mind:

1. Quick recovery:

With complex processes available to managed services providers, businesses can track and respond almost immediately to any events that may occur across their communications platforms. Gone are the days of scrambling from one problem to the next in an effort to simply keep projects and operations on track. With managed services, quick efficient fixes help businesses focus on growth.

2.  Before It Even Happens:

Thanks to helpful remote tracking, complex remote service systems can predict where problems may arise, preventing them before they even happen. Businesses can operate with confidence knowing that issues can get tackled before they even occur, thus lowering the risks involved in important projects and operations.

3. Proper Planning:

By further monitoring the ways in which a client utilizes their network systems, managed services providers can alleviate redundant operations, free-up file space, and further streamline formal processes. This allows clients to accurately predict their future performance needs and make informed decisions regarding infrastructure and database.

4. Built-in HUD:

Through client portals created by managed services providers, clients can access network and performance data in real time and respond immediately. Service tickets can be logged and saved, and critical processes are monitored constantly by management. These client dashboards can even be customized specifically to a business’ needs. Whether a client wants to view real-time operational data at a high level, or an ultra-specific one, a managed services dashboard allows business owners to keep an eye on the prize from the helm of the ship.

5. Lightning Fast Updates:

Managed services allow IT staff and developers to step back from the seemingly endless troubleshooting and problem solving of old systems and focus on future development and patching. Managed services providers can manage patches continuously; with this in place, downtime becomes few and far between

6. Big Picture Infrastructure:

The in-depth, real-time monitoring provided by managed services gives companies a full understanding of the ins-and-outs of their infrastructure. Timely reviews prior to large projects, updates, and rollouts give business owners a full understanding of the ramifications of each decision they make, so that they can remain informed as they make crucial changes to the way they do business. Managed services highlight the weak points and problem areas so that companies can prioritize resources.

With all of these benefits in mind, it’s easy to see…Managed Services is the next step in technological business development, and a crucial linchpin in the scaling of a rising company.

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